Shipping policy
1. Processing & Shipping Times
-
Orders are typically processed within 2-3 business days. Orders placed on weekends or holidays will be processed the next business day
-
Shipping times vary based on location and selected shipping method. Estimated delivery times will be provided at checkout
2. Shipping Rates & Methods
-
We offer standard and express shipping options. Your item will be delivered between 3-7 days based on your preferred option. Rates are calculated at checkout based on your location
3. International Shipping
-
We currently only ship in India. Patchify is also available for purchase on Walmart.com and TikTok for customers in the U.S, and Amazon.com for customers in the U.S, Canada, and Mexico
-
Once your order is shipped, you will receive a tracking number via email
-
If you experience delays, please contact the shipping provider before reaching out to us
5. Lost or Damaged Packages
-
Patchify is not responsible for lost or stolen packages. If your package is marked as delivered but not received, please check with your local carrier
-
If your package arrives damaged, contact us within 7 days with photos of the damage for assistance